Alert

Published on March 28, 2019

Nash UNC Health Care Warns Against Spoofing 

According to the NC Department of Justice (DOJ), spoofing scams are on the rise. Spoofing is the unethical and illegal practice of making a phone call appear on Caller ID to come from one number when, in reality, it is coming from another, unidentified number. This tactic is used by scammers to encourage potential victims to answer their calls. Nash UNC Health Care’s name has been used as part of a telephone scam targeting people in this area.

There have been no reports of fraudulent activity related to the hospital’s number, but Nash UNC administrators are warning everyone in the area to be alert.

Anyone receiving a call that appears to be coming from Nash UNC Health Care (or “Nash General Hospital”) should make certain the caller can provide specific information: first name, last name, and the billing address given at hospital registration. Anyone calling from the hospital will be able to supply this information, but scammers are unlikely to have it.

Scammers have many different tactics they will attempt to use to get personal information so they can steal money or commit other fraudulent activities. The DOJ advises citizens to never offer any personal information over the phone if you are not certain of the authenticity of the caller and the subject.  If there is any doubt about a call from the hospital, hang up and call Nash UNC Health Care’s Business Office directly at 252-962-8030.

According to the DOJ, scammers have gotten creative about concealing their identities and increasing the number of answered calls by using Caller ID to show local numbers, the number of a friend, even a person’s own phone number, as well as the numbers of large companies and public institutions, such as hospitals.

While spoofing for the purposes of defrauding or causing harm is illegal, many of these calls are placed from overseas, making it difficult to block the calls or apprehend the callers, the DOJ reports.  

News Media Contact

Dorsey Tobias, director of Marketing & Communications, at 252-962-8900 or by email.

If calling after hours, please dial the main hospital line at 252-962-8000 and ask to speak with the nursing supervisor on duty and identify yourself as a member of the news media. He or she will be able to assist you.

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