Published on September 05, 2019

UNC Urgent Care 24/7 Provides Free Medical Care for Hurricane Dorian Victims 

Patients affected by Hurricane Dorian in North Carolina can access medical care around-the-clock

CHAPEL HILL, N.C. – Sept. 5, 2019 – UNC Health Care will offer free access to its virtual medical care service to people in North Carolina who are affected by Hurricane Dorian.

UNC Urgent Care 24/7 fees will be waived through Friday, Sept. 13, for those in need or unable to travel during and after Hurricane Dorian. This service from UNC Health Care provides patients with real-time appointments with physicians via phone, tablet or computer. 

Patients in North Carolina affected by the hurricane can use the code “UNCDorian2019” to have the virtual visit fees waived. The service typically costs $49 or less per visit, depending on patients’ insurance. It offers simple, convenient and around-the-clock care from anywhere in North Carolina for non-emergency medical issues. Appropriate conditions include allergies, coughs, fever, headaches, nausea, insect bites, pink eye, sore throat, rash, vomiting and more.  

“We want to ensure that patients whose lives may be disrupted by Hurricane Dorian can still get access to urgent medical care,” said Dr. Wesley Burks, CEO of UNC Health Care. “Using this virtual technology is another tool that allows us to fulfill our mission of providing care for all North Carolinians.”

UNC Urgent Care 24/7 is offered through MDLIVE, the nation’s leading provider of virtual medicine services and software. During these virtual visits, a physician connects with patients by phone or Internet through a private and secure connection. The physician can diagnose problems, recommend treatment and prescribe medications when appropriate (excluding opioids and other controlled substances). Patients with true emergencies, including chest pain, should still call 911 or go to a hospital emergency department.

To register and create a UNC Urgent Care 24/7 account, visit or visit the Apple App and Google Play stores to download the app to a smartphone or tablet. Patients affected by Hurricane Dorian can use the code “UNCDorian2019” to get free access.

To watch a video about UNC Urgent Care 24/7, click here. For more information, including frequently asked questions, click here or call 888-909-9681.

News Media Contact

Kenyon "K.J." Askew, Jr., Public Relations and Marketing Specialist, at 252-962-8766 or by email.

If calling after hours, please dial the main hospital line at 252-962-8000 and ask to speak with the nursing supervisor on duty and identify yourself as a member of the news media. He or she will be able to assist you.

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