Nash UNC Maintains High Performance Score for Quality, Safety & Patient Experience
ROCKY MOUNT, North Carolina (April 29, 2021) –
Nash UNC Health Care has received an A from The Leapfrog Group for their Spring 2021 reporting period.
The Leapfrog Group is a national nonprofit organization that collects and reports hospital performance data and works with national experts to establish standards to which all participating hospitals are measured against.
This is the second A in a row the organization has rewarded Nash UNC.
“I am proud to report that Nash UNC Health Care has earned an A for two consecutive reporting periods,” said Dr. L. Lee Isley, president & CEO of Nash UNC Health Care. “Thanks to the leadership of our Board of Commissioners, collaboration with our medical staff, and our entire Nash UNC team’s dedication to our patients and community, we were able to obtain an A score in the Fall of 2020. We are excited that all of those efforts and a renewed focus on quality and our community has allowed us to maintain an A rating for the Spring 2021 reporting period.
After receiving a D in the spring of 2017, Nash UNC focused on a robust plan to improve their quality metrics.
“We have shown steady improvement in our scores since that time. We are pleased that our score now reflects the high quality of care Nash UNC provides to its patients,” said Isley.
According to The Leapfrog Group, survey results are used to educate consumers and purchasers about the quality and safety of hospitals in their community. The Leapfrog Group states that hospitals that voluntarily submit their data to the Leapfrog Hospital Survey are to be commended for their commitment to transparency and educating their patients about the quality and safety of the care they provide.
With the spring scores, Nash UNC saw additional improvements in two specific categories: Communication About Medicines and Discharge Information.
“A special thank you to our Nursing teams and Care Management staff for helping us improve our scores in those two specific categories since our last survey. Their hard work and dedication resulted in the improvements outlined in our spring score,” said Isley.
“I am very proud of the entire Nash UNC team for working together to maintain excellent patient care day to day. The Leapfrog A score for two reporting periods in a row is evidence of the commitment our hospital has to quality, patient and family advocacy and engagement, and our community as a whole,” said Isley.