NC Medicaid Information
NC Medicaid is a health insurance program that provides coverage for eligible low-income adults, children, pregnant women, seniors and people with disabilities. Medicaid pays for doctor visits, yearly check-ups, emergency care, mental health services and more – at little or no cost to beneficiaries.
Starting Dec. 1, 2023, many additional North Carolinians became eligible for health care insurance through Medicaid even if they hadn’t qualified before. Coverage may be available to individuals if one or more of the following criteria are met:
- Live in North Carolina
- Low-income individuals and families
- Age 65 or older
- Blind or disabled
- Infants and children under the age of 21
- Pregnant
- In need of long-term care
- Receiving Medicare
- Are a US citizen. Some non-U.S. citizens can get health care coverage through Medicaid.
- Have a household income that is below 138% of the federal poverty level. See the chart below.
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If an individual was eligible prior to Dec. 1, 2023, and their situation has not changed, they are still eligible.
To learn more about the NC Medicaid expansion, and to find out if you are eligible, visit Medicaid.NCDHHS.gov.
Apply for Medicaid
You are encouraged to apply for NC Medicaid even if you are unsure of your eligibility. You can apply with an incomplete application if you are missing information – your local Department of Social Services (DSS) office will contact you if they need more information. There are four ways to apply:
You can apply at any time of the year. You may be eligible for Medicaid health care coverage for the last 3 months of medical bills starting from the date you apply.
To learn more, visit Medicaid.NCDHHS.gov. If you have a disability and need communication assistance, call the NC Medicaid Contact Center 1-888-245-0179 (TTY: 711 or RelayNC.com). If you need an interpreter, call and speak to your local Department of Social Services (DSS).
If You Need Assistance
For questions or information regarding NC Medicaid, its expansion, eligibility, enrollment and more, please call the NC Medicaid Contact Center:
Phone: 888-245-0179
Monday-Friday 8 a.m. to 5 p.m.
If you are a Nash County resident, and need assistance regarding your application, your eligibility, or your accommodations, please call or visit the Nash County Human Services, Department of Social Services:
120 Washington St., Nashville, NC 27856
Phone: 252-459-9818
Fax Number: 252-459-9833
Additional Resources
